At Hotel Commonwealth, it begins with a simple premise. Taking cues from each guest to help define how we can be distinctly ‘of service’ to them – it’s a guest-changing philosophy that doesn’t live in a manual, but rather within the DNA of this brand. Unscripted hospitality plays out daily in all we do. It empowers our employees to provide incomparable, authentic service. And it has earned Hotel Commonwealth the distinction of being Boston’s most beloved hotel on Trip Advisor for three consecutive years.